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Adventure on Wheels are providers of bespoke Car, Car & Trailer, Motorcycle training, and  Motorcycle tours at their best throughout Scotland, Ireland and Spain

Bookings

Advanced reservations are always advised. Provisional bookings may be made by telephone, however a deposit is required to secure bookings.   Deposits are non returnable.

We endeavour to run activities as strictly to schedule as is possible and therefore appreciate prompt arrival. We reserve the right to cancel without refund in the event of late arrival by participants or expired event date.

Active Sports/Adventure On Wheels Ltd reserve the right to cancel or offer an alternative activity or date if we consider any of the courses to be too dangerous or impractical due to adversities etc.

Discounted prices are valid only for full payment before any events.

Active Sports /Adventure On Wheels Vouchers are only valid for a limited period after purchase, normally no more than 6 months after purchase. (see back of voucher for more information)

All pre paid events such as motorcycle tours/training etc may be valid up to one year subject to availability, however if the client has not partaken in the booked event (such as a tour) within one year of booking, the booking will be deemed spent and no refund will be given. It is company policy only to refund any remaining fees that have not been used if we Active Sports/Adventure on Wheels cancel your event subject to our health and safety policy section. Should the client cancel the event then no refund will be given. 

Safety

All safety equipment issued by Active Sports /Adventure On Wheels is compulsory.

All instructions and regulations from Active Sports/Adventure On Wheels staff must be observed.

It is the responsibility of participants to ensure that they have understood all briefing instructions.

It is the responsibility of participants to inform us of any ailments etc. that may affect the well-being of themselves and that of others.

Active Sports/Adventure On Wheels reserve the right to refuse participation to any person who appears to be under the influence of alcohol or drugs, or at the discretion of the A.S./Adventure On Wheels staff/management for any reason of safety etc.

In the event of non-compliance with A.S./Adventure On Wheels Instructors, activities will be terminated without refund.

All Active Sports/Adventure On Wheels activities are run to the highest possible standards. All participants should/must recognise that all outdoor pursuits involve a higher than average risk of danger. Participation in our activities is on the understanding that participants accept this risk.

Active Sports/Adventure On Wheels does not hold personal accident insurance on behalf of its clients; anyone concerned about personal accident insurance should seek cover from their own insurance company.

Liability

Active Sports/Adventure On Wheels  clients are liable for all loss or damages caused by them, directly or indirectly, to any equipment, property, protective clothing, either hired or loaned to them for use during any course, activity or tour organised by Active Sports/Adventure On Wheels.

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This section of the site contains our Decree (a predetermined purpose) and Privacy statements. Please read them carefully.

Decree

Active Sports/Adventure On Wheels and the hosts of this site accept no responsibility for and exclude all liability in connection with browsing this site, use of information on this site and downloading any material from it including but not limited to any liability for errors, inaccuracies, omissions or misleading or defamatory statements.

Whilst we hope you find the contents of this website interesting and informative, the contents are for general information only. We believe the contents to be true and accurate as at the date of writing but can give no assurances or warranty regarding the accuracy, currency or applicability of any of the contents in relation to specific situations and particular circumstances. As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of this website will form any part of any contract between us or constitutes an offer by us. Specific disclaimers may apply in addition to certain content or parts of the site.

Active Sports/Adventure On Wheels does not want to receive confidential or proprietary information from you through our website. Any material, information or other communication you may transmit or post to the website other than your personal information will be considered non-confidential and non proprietary. Active Sports/Adventure On Wheels and its designees will be free to copy, disclose, distribute, incorporate or otherwise use the communications in all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

Active Sports/Adventure On Wheels may make improvements and/or changes in the products and/or services and programmes described in this information at any time without notice.

Links made to other sites are made at your own risk and Active Sports accept no liability for any linked sites. When you access a non-Active Sports/Adventure On Wheels Website, even one that might contain the Active Sports/Adventure On Wheels logo, please understand that it is independent from Active Sports and Active Sports/Adventure On Wheels has no control over the content of that website. Further, a link to a non- Active Sports/Adventure On Wheels website does not mean that Active Sports/Adventure On Wheels endorses or accepts any responsibility for the content or the use of such website. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

As our websites often provide links to third party websites, such as those of our business partners, users should review their respective privacy policies to learn more about, what, why and how they collect and use personally identifiable information.

THE SERVICE AND MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND ACTIVE SPORTS/ADVENTURE ON WHEELS AND THE HOSTS OF THIS SITE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE EXTENT PERMITTED BY LAW INCLUDING BUT NOT LIMITED TO WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE OR ANY MATERIALS.

EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY ARISING FROM NEGLIGENCE, ACTIVE SPORTS/ADVENTURE ON WHEELS AND THE HOSTS OF THIS SITE HEREBY EXCLUDE LIABILITY FOR ANY CLAIMS, LOSSES, DEMANDS OR DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO ANY INFORMATION AND/OR SERVICES PROVIDED ON OUR WEBSITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES, COMPENSATORY DAMAGES OR LOSS OF PROFITS OR DATA WHETHER BASED ON A BREACH OF CONTRACT OR WARRANTY, DELICT OR TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE.

Content and Links Disclaimer

Active Sports/Adventure On Wheels seeks to ensure that the information published on its web site is up to date and accurate. However, the information on the website does not constitute legal or professional advice and Active Sports/Adventure On Wheels cannot accept any liability for actions arising from its use. Active Sports/Adventure On Wheels cannot be held responsible for the contents of any pages referenced by an external link.

Privacy

Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998.

Privacy statement

At Active Sports/Adventure On Wheels we are committed to protecting the privacy of our customers and website visitors. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information which personally identifies you. In that respect, and whether you are a first time visitor to our website or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

1. Why we require your information

Active Sports/Adventure On Wheels provide a variety of on-line offerings, including information about Active Sports /Adventure On Wheels products and services, business information and publicity. Active Sports/Adventure On Wheels collect personally identifiable information when you register with us and when you use our services. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.

Active Sports/Adventure On Wheels use this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions or new events and services.

2. What information do we collect?

We will collect information from you in the following circumstances:

Registration

Our registration process involves providing us with your name, address, telephone and fax number and e-mail address and we may also request some optional information on your family, lifestyle, employment status and social circumstances. We use this information to provide you with the service you have requested or to answer your queries.

Promotions and Events

Personal data is required in order to keep you informed of developments including new (or existing) activities, guidance services and facilities, promotions, and training offerings. Where we offer on-line registration in particular cases we will require to obtain certain information about you such as contact details and billing information in order to process your registration and to follow up such registration.

Optional Information

We may request optional information from you on our registration forms. We request this optional information so that we may serve you better (eg to provide more tailored products and services to you) and so that we may understand our users better (eg through internal research, data analysis, market research and product research). If we request this additional information from you we will identify it as optional.

3. What information do we share?

There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people working with Active Sports/Adventure On Wheels.

4. Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

5. Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about the practices of our websites or believe we are not properly adhering to our privacy policy please contact us at privacy@activitiesinscotland.com. Should you at any time wish us to remove your personal details from our database please contact Tom Prentice Chain Bridge Cottage Annay Road Melrose TD6 9LP in writing or e-mail tom@activitiesinscotland.com

6. Your Rights

You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information.

Child Protection Policy

Aim of the Policy

Our aim is to create an environment in which the young client (child) and their parent(s), guardian, responsible adult, carer, closest relative, can feel confident that Active Sports/Adventure On Wheels is providing a safe and wholesome setting for all participants in our activities.

As an activity company, we can support and offer advice to our clients and staff in order to protect them from neglect, exploitation and abuse.

All suspicions and allegations of abuse against young clients will be responded to, and followed up appropriately in accordance with this policy and local Area Child Protection Policy guidelines and procedures.

Key Principles

1.              All persons under the age of 18 years are children for the purpose of this policy.

2.              All children, regardless of their gender, racial origin, culture, ability, religious believe and sexual orientation have the right to protection from abuse.

3.              All suspicions and allegations of abuse will be taken seriously and responded to by the Company Advisor or Chief Instructor, who will refer the matter to the Social Services child protection department in whose area the incident or suspicion occurred.

Code of Practice for People Working for Active Sports/Adventure On Wheels ltd With Children

·                All persons under the age of 18 years must be accompanied by a parent, guardian, responsible adult, carer, closest relative for all Active Sports/Adventure On Wheels Ltd. activities.

·                Active Sports/Adventure On Wheels ltd staff must avoid situations when they and an individual child are alone.                          

·                Active Sports/Adventure On Wheels ltd staff should try to avoid physical contact as best they can, although it is recognised that a great deal of activity teaching cannot be effective without assistance to safely experience the skill/application required for the particular activity.

·                Active Sports/Adventure On Wheels ltd staff should never over criticise young clients, or use language or actions which may cause children to lose self-esteem or confidence.

·                As an Active Sports/Adventure On Wheels staff member you should not take unrelated children to their or any other person’s home. 

·                Permission must be obtained from the child’s parent or guardian for any vehicular journeys.  A further staff member or adult must also be present.  It is sensible to seat any child in the rear of the vehicle, wearing suitable restraints.

·                Although normal instructor/client relationships are expected to remain confidential, confidentiality cannot be guaranteed in conversations on child protection matters. Active Sports/Adventure On Wheels ltd staff and adults must not give children a promise or expectation of confidentiality in matters relating to this policy.

Actions to be Taken by the Company Advisor or Chief Instructor

It is important that when a child gives information which may lead to a child protection concern, the Company Advisor/Chief Instructor will undertake the following, preferably with the child’s parent or guardian in attendance unless the concern is about them, or there are other good reasons not to do so (eg. unavoidable delay), in which case another adult should be in attendance.

1.              Advise the child that you will not be able to maintain confidentiality

2.              Listen to the child rather than question him/her

3.              Never stop a child who is freely recalling significant events

4.              Make a note of what is said, taking care to record the time, date, setting and people present.

5.              Any person with a suspicion or allegation of child abuse shall report the matter to the Company Advisor/Chief Instructor as soon as possible.

6.           The person reporting the suspicions or making allegations must be prepared to speak to the Social Services to clarify their concerns.

7.              Any person suspected of abusing a child should not be approached by any Active Sports/Adventure On Wheels ltd staff concerning the abuse issue.

8.              Other Active Sports/Adventure On Wheels staff should deal with matters if the person who would otherwise deal with the matter is compromised by a relationship of friendship with the person against whom the suspicion has emerged.

9.              Any child, parent or person should be encouraged to contact the Social Services or the local police directly, having referred the matter to the Company Advisor/Chief Instructor.

10.          Any member of Active Sports/Adventure On Wheels staff who has been accused of abusing a child will be suspended by Active Sports/Adventure On Wheels ltd “without prejudice” pending the investigation.

Definitions of Child Abuse

·                Physical Abuse: Occasions when adults or other children deliberately inflict injuries upon a child, or knowingly do not prevent such injuries, other than normal activity participation.  This could include the nature or intensity of training or instruction, offering alcohol or drugs.

·                Emotional Abuse: Where adults or other children fail to show due care or attention or threaten, use sarcasm, taunt or shout at a child causing them to lose confidence, self-esteem and become nervous or withdrawn.

·                Neglect: Where Active Sports/Adventure On Wheels staff fail to provide help and care to the child.  This also includes leaving a child without proper supervision or placing the child at risk of injury while under activity instruction.

·                Sexual Abuse: Where adults or children use children to fulfil their sexual needs.

Active Sports/Adventure On Wheels staff may be placed in a position of trust by the child who may feel able to disclose incidents which have occurred at school or at home.  These must be taken seriously and referred immediately to the Social Services child protection department. It may not be safe for the child to return home.

Copyright: All rights reserved. Reproduction in whole or in part in any form or medium without express permission of  is prohibited.
No warranty either express or implied is made about the accuracy of the information on this site

 

 Tel: +44(0)1896 822452
 e-mail: info@activitiesinscotland.com